Hayashi Japanese restaurant, Applecross

February 21, 2010

in Eating out, Reflections, Restaurants

Jac and I went out to dinner at Hayashi Japanese restaurant (2/15 Ogilvie Road, Applecross) to celebrate her birthday last month.

Jac’s starter was the beef tataki (entree* AU$17.50, main $28.50). Jac loves any rare or raw beef dishes and wanted this as soon as she saw it on the menu. When she ordered, our waiter asked, “You know this is very rare, almost raw beef…?” Presumably they get people ordering the dish and then freaking out when it is served and they see just how rare the beef is – it’s on the raw side of rare. We assured the waiter this was exactly what Jac expected and wanted. Desserts are listed at the back of the menu, but we didn’t order any at this stage; we told our waiter we’d eat our two savoury courses then see if we had room for dessert and/or coffee after that. As it turned out, we weren’t given the opportunity to order dessert anyway – more about that later in the post.

Beef tataki

The slices of beef were served with minced ginger, garlic and horseradish, bright green threads of delicately sliced spring onion, and a dish of soy vinegar dipping sauce on the side. Jac liked the bitey horseradish the best with the beef. She relished every slice of beef and enjoyed this dish very much.

Beef tataki close-up

For my starter I chose the teppanyaki duo of tiger prawns and scallops (entree* AU$17.50, main $31.50). The seafood was beautifully cooked, caramelised from the hot teppanyaki grill, but with the prawns still bursty and the scallops delicately tender and moist.

Seafood teppanyaki duo of scallop and prawn

The prawns and scallops glistened from the light soy sauce that had been drizzled over them, and there was a shallow pool of more soy sauce for dipping, on the side of the serving dish. I loved it.

Seafood teppanyaki duo of scallop and prawn- close-up

After our starter dishes were cleared away, our bowls of miso soup were served. I thought this meant the main courses were not far away and so I waited to drink my soup; when eating Japanese food I like having the soup as a side dish to a main course, rather than as a course on its own. But after a little while it became apparent the main courses weren’t on the way, so I drank some of my soup before it got too cold. It was good, with the usual floating bits – little cubes of soft tofu, spring onion and seaweed. The photo below shows the miso soup before I stirred it.

Miso soup (pre-stirring)

The main courses were lovely! Jac ordered the chirashi set (AU$28.50), which consisted of a selection of freshly sliced raw fish, omelette, cooked prawn, seasoned seaweed, shitake mushrooms, pickled ginger and a nub of wasabi, a rather impressive arrangement on top of a generous amount of sushi seasoned rice sprinkled with roasted sesame seeds.

Jac's chirashi set with side salad

Jac found she didn’t really need the rice! She enjoyed working her way through the fish, seaweed, salad and mushrooms, all the different flavours and textures.

Chirashi set

I ordered one the tori karaage bento (AU$25.50). The bento set included pieces of chicken karaage (deep-fried marinated chicken), miso soup (served earlier, as mentioned), a prawn tempura sushi roll, steamed rice, green salad, seaweed salad, a little fruit (red apple, honeydew melon and rockmelon) and soy sauce for dipping in the centre of the bento box.

Tori Karaage Bento

The prawn tempura sushi roll was delicious! A tempura battered prawn had been stretched out and rolled in nori and sushi rice with a generous smear of mayonnaise, the sushi roll studded on the outside with golden sesame seeds.

Teriyaki prawn sushi and salad topped with seaweed

The chicken was freshly deep-fried and wonderfully crisp on the outside and juicy on the inside with a nice gingery flavour.

Chicken karaage

The service at Hayashi was good – until we’d finished our main courses. We were quite open to the idea of dessert and waited for someone to clear our table, at which time we intended to ask for another look at the menu. Unfortunately, no one came to clear the table and getting someone’s attention proved frustrating – it seemed that not one staff member wanted to catch our eye. This was in a not even half-full restaurant on a Wednesday night. 20 minutes later, we got up, paid our bill and left. That’s money we could’ve spent, Hayashi. That’s our overall impression of your service, Hayashi. Not the ideal way to end a meal at your restaurant. What a shame.


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Hayashi Japanese restaurant
2/15 Ogilvie Road, Applecross

Hayashi of Applecross on Urbanspoon

More of my thoughts on incomplete restaurant service
Read TFP SAYS article – The problem of incomplete restaurant service

*Note
In Australia, “entree” means the first course or starter, the course before the main course. In the US, “entree” means the main course. To avoid confusion as many of my readers are from the US I tend to refer to our first course as the “starter” and the main course as the “main course”, avoiding the use of the word “entree” completely.

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{ 23 comments… read them below or add one }

1 Fiona February 21, 2010 at 5:35 pm

The boxes look gorgeous :) shame about the service, that would frustrate me immensely.

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2 TFP February 22, 2010 at 6:51 pm

Fiona,
Yes – such a shame when beautiful food is let down by bad service. I know when I worked in restaurants the kitchen staff would get so cross if the floor staff were stuffing up, because of course the bad service would spoil the meal, even if the food was excellent.

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3 Caroline February 21, 2010 at 5:49 pm

Looks delicious! We suffer the same bad service in South Africa, but most often we manage to get dessert or coffee ordered ok, but then the waiters disappear and don’t bring the bill to be paid. (On a recent visit to Australia, we were caught out a few times by the way your restaurants work, and that you tend to go to the counter to settle the bill, as opposed to here where you wait for it to be brought to your table along with a handheld card terminal if paying by credit card.)

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4 Craig Hind February 21, 2010 at 6:01 pm

Hello wife!

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5 TFP February 22, 2010 at 6:28 pm

LOL, Heheheh, we’ve never had a husband and wife conversation here in the comments before. :-P

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6 Craig Hind February 22, 2010 at 7:48 pm

Yeah and the funny thing was that this was completely independent of each other. Same house, two different computers, different rooms, reading and commenting on the same blog post at the same time…

Yet I still don’t say we’re geeks in any way! :-)

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7 TFP February 22, 2010 at 8:20 pm

Suuuuuure, not geeks. Uhuh, yep yep. >;-P

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8 Craig Hind February 21, 2010 at 6:01 pm

Ah, Japanese, my overall favourite cuisine I think.

I’ll admit that I’m not a fan of raw meat at all and the tataki is clearly raw! But hey, that’s how it’s served and some people, such as Jac, will like it.

I love the plates that they served those dishes on, so pretty!

Pity about the service. It’s something that happens here as well. Just the other day we were at a restaurant and ordered 300g steaks. When mine arrived it was clearly not 300g. I waited at least 10 minutes to get the waiter’s attention. They seem to think that once they have given you your meal that they don’t need to even glance in your direction in case something is wrong. In my case at least when I did get their attention they recognised that it was the wrong size and offered that portion to me for free! I took it. :-)

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9 jessi February 21, 2010 at 7:22 pm

happy (belated) birthday, jac! :) (another january baby! :D)

that’s a real shame about the service. i don’t know about you, but i’m less inclined to be bothered about bad service if the food is also lacking; but when the food is clearly lovely, it’s a real pity.

oh, and, thanks, TFP – i now have a massive craving for chicken karaage. ;) i’ll have to go and satisfy my cravings when i get back to england!

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10 dea February 21, 2010 at 8:02 pm

The food all looks gorgeous, especially Jac’s chirashi set. I enjoy chirashi but it must be very fresh to be excellent and that’s precisely what Jac’s looks like – fresh and tantalizing!

A pity that the great food didn’t come with great service. What a bummer.

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11 Kali February 21, 2010 at 9:02 pm

TFP–It’s the same here in French Canada with “entree”. I’m an American so when I moved here I was a bit confused by the menus until my husband explained it to me!

Despite the faulty service, you and Jac’s dinner looked lovely!

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12 kathy February 21, 2010 at 10:08 pm

To bad about the service. I hate that kind of service, it can put a damper on the whole meal. We want to enjoy an evening out and don’t want to be rushed or ignored. Anyway, I’m glad the food was good. It looked delicious!

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13 kissy February 22, 2010 at 1:45 am

Damn on the slightly faulty service, huge thumbs up on the fab pictures though, everything looks delicious.

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14 i_love_eating February 22, 2010 at 9:03 am

Everything looks great, although a bit on the expensive side regarding the shrimp & scallops tenpanyaki and bento box. I mean, $25 dollars from a bento? However, the the chirashi set is quite reasonable.

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15 Megan February 22, 2010 at 1:41 pm

Looks like a delicious birthday dinner! I especially love the pictures of the chirashi box. It’s too bad the service at the restaurant was so bad–judging from how beautiful the appetizers/mains looked, the dessert probably would have been nice too.

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16 Conor @ HoldtheBeef February 22, 2010 at 5:54 pm

I have to agree with i_love_eating, that is pretty pricy for a bento even by Perth standards!!

Looks quite delectable though :)

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17 Fiona February 22, 2010 at 6:23 pm

hmm the bento price is good by Canberra standards!

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18 TFP February 22, 2010 at 6:49 pm

Craig,
Jac absolutely loves rare/raw beef. I suppose it’s great for her because I won’t touch rare/raw meat – I’m not grossed out at all by the rawness, but I don’t like its texture nor the strong blood taste – so it means she can have these dishes all to herself. :)

jessi,
Oh yeah, if the service AND the food are both terrible, I never go back. I’d have a lot more to say if the restaurant had failed on both counts. I presume some readers will just skim the photos and not read the words around them, so they’ll only see the good aspects of the meal! Heheheh. The food WAS good, and I’m happy to give them credit for that. Hope you get to satisfy that craving soon. I walked around with a Chicken McNugget craving for three days and only just satisfied it this evening. :D

dea,
It was a bummer, but we were in such a good mood from the nice food, the fantastic company and the enthralling conversation (hah!) that we didn’t let the service spoil the evening too much… but yeah, I did need to rant in a post, so I guess I was pretty peeved.

Kali,
Where I noticed it the most was when watching Hell’s Kitchen USA of all things! Initially it was confusing to listen to Gordon Ramsay constantly talking about entrees instead of main courses. I’m pretty used to it now and don’t get confused, but yeah, I just try to avoid confusing readers as much as possible.

kathy,
The food saved the evening, for sure. I absolutely loved my scallops and prawns. If we ever did return I would be tempted to order the main size serve of that dish.

kissy,
I was really chuffed with how the pictures turned out as I was worried about the lighting in the restaurant (dim lighting is my worst enemy!).

i_love_eating,
Well, this is a restaurant, so that’s restaurant prices, I guess, as opposed to cheapie Japanese takeaway cafe prices. But of course, part of the extra you pay is for the service that you wouldn’t get in a cheapie takeaway place. Which is why I was so annoyed about the crappy service towards the end of the evening – I don’t mind paying more for a meal in a restaurant if food AND service are both good. In this case, they only scored 1 out of 2. Very disappointing.

Megan,
Yeah… such a shame!

Conor,
See my reply to i_love_eating above! :D

Fiona,
I wouldn’t pay that much for a takeaway bento but in a restaurant I think it’s worth it (as long as the service is good, see response to i_love_eating above). :)

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19 i_love_eating February 23, 2010 at 4:53 am

As a reply to TFP: Here at Toronto, there is a fabulous Japanese restaurant called Tako Sushi, and a bento set like your’s would be around $15 but has more componets to it. On top of everything else, services is fantastic. Check out their menu at http://www.takosushi.ca

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20 TFP February 23, 2010 at 8:03 pm

i_love_eating,
Mmmm, looks good. I feel like some curry tiger shrimps right now! Hahaha.

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21 Cindy February 25, 2010 at 2:41 am

For us, that’d be an extremely exotic meal. Your bento looks the most appetising. Sorry, but the beef tataki…not for me. Beef must be prepared at least “medium.”

Thanks for explaining the differences in the use of “entree.”

I’m glad Jac enjoyed the meal.

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22 Eva June 11, 2010 at 4:43 pm

My girlfriends and I went here not too long ago. The food was lovely, very fresh and tasty. But the service was slow it took foreva for our mains to come out and like you have mentioned they never came round for desserts. So we left too. I wont be going back there any time soon, just because of the service….

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23 okky May 31, 2011 at 11:37 am

Hi tfp,

Hayashi is around the corner from my house.
I absolutely think it’s pretty bad.
The price and the service and quality of the food is terrible.
I went there once and will not go there ever again.

I am very surprised you enjoyed the meal :)

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